Conditions for sailing and Online booking

Online booking takes payment instantly via credit card.

Appearance 30 minutes before the scheduled departure. The ship will not wait for passengers who do not show on time. The boats sail from MTB`s own pontoon bridge in Maniitsoq, and from "Tidevandstrappen" in Nuuk.

Luggage / overweight

Maximum luggage per. passenger are 20 kg. 
If exceeded, overweight fee's use these rates: 
(Price per. Unit weight x kg):

Weight

1 kg

2-5 kg

6-10 kg

11-20 kg

21-30 kg

31-40 kg

Price

50,00 DKK

75,00 DKK

150,00 DKK

200,00 DKK

300,00 DKK

400,00 DKK

Bicycle and baby carriage will be charged 200 DKK per. unit. The Captain has the right to reject bikes if conditions does not allow these.

Transport of living animals

It is allowed to bring dogs and cats on board the ship during the summer.

A prerequisite for the transport of animals is that they are transported in specially approved cage and the cage kept out on the deck during the trip. This because some of the passengers may be afraid of the animals, and because the loading bay is closed without ventilation. It is the dog owner's responsibility that the dog or cat is kept out on the deck. Therefore, they are only practical to bring in the summer. 

Charge per. dog or cat is DKr 250, -. The Captain has the right to refuse a dog or cat, if conditions does not allow this.

Conditions for cancellations

Cancellation due to weather is the Captain's decision alone. If the Captain cancels a trip due to weather or any other reason, then any prepayment will be refunded 100%.

For cancellations by the passenger, the following rules apply:

  • Cancellations received more than 60 days before the scheduled departure time will be refunded 100% of the prepaid amount.
  • Cancellations received more than 14 days before the scheduled departure time will be reimbursed 87.5% of the prepaid amount.
  • Cancellations received more than 48 hours before scheduled departure time will be  refunded 50% of the prepaid amount.
  • Cancellations received less than 48 hours before scheduled departure time will not be refunded the prepaid amount.

No show

On no show for the ship's departure it will not be possible to refund the prepaid amount.

Responsibility

Maniitsoq Tour Boat Aps assumes no liability for any additional costs related to delays and cancellations.