Conditions for sailing and Online Booking

On Online booking, payment takes place automatically and immediately via payment card

Attendance 30 min. Before scheduled departure, the ship does not wait for passengers who do not show up on time. The boats sail from MTB’s own pontoon bridges in Maniitsoq, and from the “Tidevandstrappen” in Nuuk.

Baggage / excess weight.

Maximum baggage per traveler is 20 kg.
If the luggage exceeds 20 kg, excess weight is paid according to the following rates:
(price per unit with the weight x kg):
Weight 1 kg 2-5 kg 6-10 kg 11-20 kg 21-30 kg 31-40 kg
Price 50,00 DKK 75,00 DKK 150,00 DKK 200,00 DKK 300,00 DKK 400,00 DKK

Bicycle and stroller:
A fee of DKK 250 is charged per unit, the Captain has the right to reject bicycles if space does not permit this.

Bringing animals:
Unfortunately, it is NOT permitted to bring pets of any kind.

Conditions for cancellations.

Cancellation due to weather is solely the decision of the Captain . If the ship’s captain cancels a voyage due to the weather or another reason, a possible advance payment will be refunded 100%.

For cancellations or cancellations by the customer, the following rule will apply:

Cancellations received more than 60 days before the scheduled departure time will be refunded 100% of the prepaid amounts.

Cancellations received more than 14 days before the scheduled departure time will be refunded 87.5% of the pre-paid amounts.

Cancellations received more than 48 hours before the scheduled departure time will be refunded 50% of the pre-paid amounts.

Cancellations received less than 48 hours before the scheduled departure time, it will not be possible to refund prepaid amounts.

Failure to appear.

If you do not show up for the ship’s departure, it will not be possible to refund prepaid amounts.

Responsibility.

Maniitsoq Tour Boat Aps assumes no responsibility for any additional costs regarding delays and cancellations.